IGT has become the latest gaming industry firm to fall victim to a cyberattack. The company issued a filing yesterday in which it revealed that an unauthorized third party had gained access to some of its systems, resulting in disruptions to portions of its internal information technology systems and applications.
IGT said it was “communicating with its customers and other stakeholders, as appropriate, and where possible, the company has implemented alternatives for certain operations in accordance with its business continuity plans to mitigate disruptions and continue servicing its customers.”
The incident is one of a number of high-profile attacks on industry suppliers and operators in recent years, the most notable being the MGM Resorts attack in October 2023 that saw thousands of slot machines shut down, alongside ATMs, payment systems and other systems around the company’s US properties. It was reported at the time that some guests were locked out of their hotel rooms because their digital keys were no longer working.
Last November, Philippines integrated resort Okada Manila fell victim to what it called “technical issues” with its “Information Technology Systems”, resulting in the majority of slot machines going dark and other systems impacted for months afterwards.
And in August 2023, global gaming supplier Aristocrat revealed it was the victim of a cyberattack in which the personal information of staff was extracted and in some cases published.
Likewise, Singapore’s Marina Bay Sands reported a data breach last November that saw the personal data of some 665,000 customers impacted.