CLAIMS TO FAME
- Spent seven years as CFO of Sands China
Ben Toh Hup Hock has risen through the ranks of Macau concessionaire SJM Resorts at rapid pace since first joining the company as Chief Operating Officer (Finance and Development) in 2020. Within a year he had been named the group’s Chief Financial Officer before being promoted to Chief Operating Officer last December.
Toh’s industry experience is extensive. He served as SVP of Finance for Venetian Macau Ltd from 2007 to 2009, then as CFO, Executive Director and Executive Vice President for Sands China before a stint with Shangri-La Group.
But he has his work cut out for him at SJM, which has faced more challenges than any of Macau’s concessionaires from the COVID years. While Cotai property Grand Lisboa Palace has endured a particularly slow ramp since opening into the heart of the pandemic in July 2021, of greater concern to Toh will be cutting the group’s expenses.
SJM was hit hard by the closure of multiple satellite casinos operating under its licenses and has spent the past 18 months trying to redesignate the additional staff it was required to keep on as a result. Reducing wasted staff costs and improving SJM’s premium mass exposure will be top of the list for the immediate future.
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