Inside Asian Gaming

IAG JUL 2020年7月 亞博匯 63 焦點關注 罩，最終導致該州州長Steve Sisolak在員工遊說團體的壓力下於 6月下旬發布指令，要求人們包括賭場在內的公共場所佩戴口罩。 在評估全球新冠病毒大流行期間賭場重新開放的現狀時，資 深博彩顧問Dennis Conrad指出：「在相當長的一段時間內，賭場 的客戶和員工都會害怕重返賭場內。這種擔憂必須得到承認和尊 重。」 「在新冠疫情爆發之前被低估或被視為理所當然的賭場員 工，在疫情爆發之後都必須得到珍惜和關懷，並讓他們感到被重 視和有安全感。」 「良好的做法是，首先確保員工在有安全保障措施的前提 下，重返工作崗位。」 Kalé補充說，如果員工這樣做，那麼客戶也可能會感到安全。 「如果不讓人們感到健康受到保障，開放賭場是沒有意義的。」 「我認為員工安全與客戶滿意度之間是沒有脫節的。可以肯 定的是，整體氛圍都將是不安和焦慮的，無論顧客還是員工都必 須努力克服。如果員工在新的非常態的情況下感到安心，那麼這 種安心和安全感將會傳遞給顧客。」 最終，這將歸結於高層人士對誠實的看法。作為全球休閒、娛 樂及酒店業的重要組成部分，博彩業一直是受新冠疫情影響最嚴 重的行業之一，裁員是不可避免的現實。 在美國，美高梅國際酒店集團已經向其63,000名員工發出預 吉邦概念有限公司恭祝會安南岸度假村試業開幕大吉，鴻圖永啓。 Gerber Concepts congratulates Hoiana on the important milestone of the opening of Hoiana Suncity in Vietnam and employees will have to grapple with. If employees feel comfortable under the new abnormal, that sense of comfort and security will be parlayed on to the customers.” Ultimately, it comes down to a perception of honesty from those at the top. As a key part of the global leisure, entertainment and hospitality industries, gaming has been among the hardest hit by COVID-19 and layoffs are an unavoidable reality. In the US, MGM Resorts has issued an early warning to its 63,000-strong workforce that some layoffs are likely on their way. Caesars Entertainment informed Nevada state officials in March it would need to lay off around 3,200 workers as a result of the virus, while multiple smaller operators across the nation have taken similar measures. In Asia, Philippines IR Okada Manila announced in May it was letting go of 1,000 employees, with PAGCOR telling IAG it was concerned more could follow elsewhere. Melco Resorts and Sands China have taken a higher – level approach, letting some middle