Inside Asian Gaming

INSIDE ASIAN GAMING | 52 FEATURES F or nearly 25 years, Gaming Laboratories International has been the world leader in providing independent testing, inspection and certification services to the gaming, wagering and lottery industry. It brings its lottery, land-based and iGaming testing and certification experience as it returns to G2E Asia. GLI Asia representatives will be at the stand to discuss the importance of accurate, secure and independent testing and the benefits of testing to regulators, suppliers, operators and consumers. In addition to its testing services, GLI has a wide range of exclusive, award-winning tools for suppliers and regulators. Among them is GLI Link, an Internet-based tool that allows remote testing of devices against systems, saving suppliers considerable time and money. Point.Click.Submit and Point.Click.Transfer have been field-proven to speed supplier time-to-market and reduce costs. Point.Click.Submit eases the submissions process, allowing suppliers to make submissions with just a few clicks of the mouse, while Point.Click.Transfer allows the transfer of previously certified devices to international markets. New for G2E Asia is GLiCloud, a cloud- based program that empowers operators and regulators to better manage inventories. It empowers regulators to track the entire gaming floor’s software and hardware along with the regulatory status of all components. It’s an automated process designed to eliminate human error. GLiCloud links casino floor inventory to real-time regulatory compliance status and provides oversight and reporting of activities and tasks “Regulators around the world came to us asking if we could develop a way to help them track the enormous number of products on their floor, with a simple solution that taps into our global data base so that the information is always up to date, accurate and in real-time,” GLI President and CEO James Maida said in a news release. GLiCloud delivers on that promise, and because it links to our new GLI Mobile, regulators now have the power of a global data base in the palm of their hand.” GLiCloud is designed to link to GLI Mobile, the downloadable app that GLI introduced to the market at G2E Asia last year. GLI Mobile allows regulators and suppliers alike to check GLI’s global data base from their mobile phones or tablets. It facilitates 24/7 access to the lab in a secure, password-protected environment. Based in Macau, GLI Asia was the first full gaming testing laboratory in the market, and was the first lab in Asia to be certified for ISO/ISE 170025:2005. In addition to the company’s presence on the show floor, two GLI executives will play key roles in G2E Asia’s conference. GLI Senior Director of Engineering & Client Services Ian Hughes will speak at the conference. Mr Hughes is responsible for directing and controlling engineering activities across all GLI laboratories in the United States, Australia and Europe as well as for providing technical advice and certification services to regulators globally. He’s an active member of many regulatory committees, including the National Standards Committee in Australia. GLI Asia Managing Director Larry Xiao will lend his expertise to the conference, moderating the panel “Gaming Technology Innovations: Traditional Tables & Electronic Games.” The panel will discuss differences in table game regulation between the region’s markets, innovations and how regulators are responding to the latest advancements. As a top expert in lottery issues as well as casino gaming, Mr Xiao is a familiar figure as a speaker throughout Asia. GLI provides independent testing and auditing services that have benefitted land-based and online regulators and suppliers in 455 jurisdictions around the world. Additionally, GLI has extensive lottery experience including high-profile lottery projects in Beijing, South Korea and Taiwan. GLI also offers independent network and information security assessments to its regulatory, lottery and supplier clients. With 20 laboratory locations located across Africa, Asia, Australia, the Caribbean, Europe, North America and South America, GLI is the only global organization of its kind to hold US and international accreditations for compliance with ISO/IEC 17025, 17020 and Guide 65 standards for technical competence in the gaming, wagering and lottery industries. Visit GLI at Stand #429 GLI at G2E Asia 2013 Lottery expert—Larry Xiao were always standards in place, just not one specified standard. So now it’s very clear what you need to do in Macau. And there are some specific requirements put in there that they felt were important. What significant changes have been happening at GLI recently? GLI continues to make sure that we’ve got adequate resources to meet industry requirements. We’ve hired over 120 staff in the last six months and we’re continuing to hire staff and engineers at different skill levels that are required. We’ve added night shifts to twoof our global offices so theywork through to the early hours of the morning to provide a longer day. The industry wanted us to have better availability, and with the increase in staff and shifts, we’re able to do that. And particularly with our Las Vegas office the night shift that we introduced there supports our Asian and Australian offices because of the time difference.We hit 4 p.m. in Las Vegas, and that’s the start of the day in Asia, so that only gives us an hour overlap. The night shifts give us a full working day overlap. So our Australian offices and our US offices can work throughout the working day with that night shift in place now. Are the requests you get so time- sensitive that you need night shifts? If something happens and we need to respond we don’t want to wait until the next day. We want to be able to put people onto it straight away.