Inside Asian Gaming

August 2010 | INSIDE ASIAN GAMING 59 The Diamond Games Premium III combines a stylish new slant top cabinet fittedwith two 22”widescreens with the exciting offer of multiple games with 10 and 20 winning lines, plus a poker game. The products have proven especially popular in Cambodia, where they have been placed in five casinos. “We’ve had especially good results at Star Vegas in Poipet. The players really love the multi-game products,” says Mr Volokotkin. As a software developer, DLV can adjust the products to local market needs once they are installed. “We are developers and it is very easy for us to make modifications on the games if asked by our customers,” says Michail Volokotkin. The company is also working on a multi-game version of the Southeast Asian favourite roulette and also a blackjack game for its multi-game platform. Quick turnaround Despite being based in Europe, DLV is able to offer Asian customers short lead times and short supply lines for hardware thanks to its partnership with hardware manufacturers in Taiwan. As a mature business with 400 employees, the company also has the resources to offer in-region technical support—an important service for most casino operators. So confident is DLV of the quality of its products, it offers a free guarantee on every unit. “We can offer assistance in the repair of gaming equipment either in Latvia or overseas. Our service centre is run by an DIAMOND GAMES Premium III expert team with long- term experience of gaming machines, peripherals and cash handling devices,” states Mr Volokotkin. The company also offers competitive terms on sales and installation of product, including revenue share deals, where appropriate to the market. “We are very excited about our progress in Asian markets so far, and we see a lot of potential in the future,” asserts Mr Volokotkin.