Inside Asian Gaming

INSIDE ASIAN GAMING | October 2008 18 Vendor Spotlight Well Played Well Entertainment Ltd. breaks new ground as Cambodia’s first locally based gaming equipment agent offering 24-hour customer support “I f you want to buy a car in Cambodia, buy a Toyota. It’s harder to get spare parts for the others,” my taxi driver cheerfully informed me while carefully steering through the mass of mopeds and four-wheel drive vehicles that make up the traffic in Phnom Penh. The need for good after sales and service applies just as much to the gaming industry. Well Entertainment Ltd. has launched a groundbreaking drive to become Cambodia’s first and leading local sales company for world class gaming equipment with 24-hour technical backup in this growing and dynamic market. Quality care The company’s mottos are:‘Your Reliable Supplier in the Gaming Industry’and‘WeDoMoreThanExpected’.They sumup the company’s total focus on high quality customer care. An example of this is the decision the company made to have a local warehouse. “By having a warehouse locally, we can fulfil many of our customers’orders in a week,”says Antonio Fong,Well Entertainment’s Managing Director. “It depends on the quantities required by the customer.For larger orders, delivery times are the industry standard, which is about three months,”he adds. Exhibition Well Entertainment held a lavish two-day exhibition at the InterContinental Hotel in the capital Phnom Penh recently to show off the high quality equipment the company has on offer through exclusive and non-exclusive deals with some of the world’s leading equipment suppliers based in Asia and further afield. The team behind Well Entertainment Ltd. includes a group of entrepreneurs from Macau and the boss of a junket operation at NagaWorld, a casino resort operated by NagaCorp, a Hong Kong- On location at the two-day exhibition held by Well Entertainment Ltd., at the InterContinental in Phnom Penh