Having first joined MGM China almost 15 years ago in 2011, Hubert Wang has ridden the good times and the bad. And so it must be with immense satisfaction that he reflects on a year in which MGM China firmly established itself as the rising star of Macau’s gaming scene following a record year on its casino floors.
Much has been written about the benefit of MGM being granted 198 additional gaming tables under the current 10-year concession period – and undoubtedly that has helped – but the company has also been the most innovative among any of its Macau peers. From free ice creams and bubble tea being handed out to customers to mini Labubu toys being offered via rewards, it has certainly forged a reputation among both its customers and, for better or worse, its fellow concessionaires.
MGM was also an early adopter of smart table technology which has given it an edge over the competition in recent years. Little wonder its Macau market share has jumped from around 9.5% in 2019 to well over 16% in recent quarters.
Next on the agenda is a revamp of premium villa and suite accommodations at both of its Macau properties – MGM Macau and MGM Cotai – highlighting the fact that in this competitive modern-day Macau there is no time to rest on your laurels.
For his part, Wang brings extensive industry experience to the MGM team, having spent many years in the United States with Las Vegas Sands, Caesars and Penn National before being part of the pre-opening teams on The Venetian Macao, opened in 2007, and Singapore’s Marina Bay Sands, opened in 2010.
