Crown Perth, one of three integrated resorts operated by Crown Resorts across Australia, will complete implementation of mandatory carded play across its gaming floor from 1 December 2025 – fulfilling a key recommendation from the 2021 Perth Casino Royal Commission.
Under the rollout, all patrons using electronic gaming machines (EGMs) at the casino will need to use a personalized membership card that sets time and loss limits. The card will be linked to each player’s account, will cap play at 12 hours a day and 28 hours a week, and will include mandatory breaks every three hours.
Players can adjust their own limits within these caps but any increase to limits will take effect only after a seven-day cooling-off period.
The Western Australian Government issued a statement this week in which it also revealed the system will provide on-screen tracking and monthly activity statements to help players monitor their spending and allow Crown Perth to identify risky behavior and offer support when needed.
“The new carded play system will provide an additional safeguard for people at risk of gambling harm,” said Racing and Gaming Minister Paul Papalia. “Limits on gaming time and spending will help complement WA’s robust gambling rules.
“This is another key Perth Casino Royal Commission reform delivered, with most recommendations now complete or close to it.”
Gaming and Wagering Commission Chair Gary Dreibergs added, “The introduction of carded play for EGMs at the Crown Perth Casino is just one of many reforms that have been put in place to help achieve the Gaming and Wagering Commission’s objective of minimizing gambling harm within the WA community.
“The Commission has provided directions to the casino requiring them to implement a range of initiatives to protect casino patrons. These include maximum bet limits, restricted play periods, setting of mandatory loss limits, provision of player activity statements and mandatory carded play on EGMs, which enables the casino to monitor for signs of gambling harm.
“The GWC remains vigilant in monitoring the ongoing effectiveness of these initiatives and will continue to hold the Perth Casino licensee to the highest standards of integrity and accountability in all of its operations.”
Mandatory carded play has already been rolled out across the Sydney casinos of Crown and rival Star Entertainment Group as well as the New Zealand gaming floors of SkyCity Entertainment Group.
However, Crown Melbourne was earlier this year granted a two-year extension until December 2027 to expand its mandatory carded play technology to all table games.
Trials are ongoing across pubs and clubs in both NSW and Victoria.
