Sands China’s US$1.2 billion Phase II redevelopment of The Londoner Macao is now all but complete with the company confirming this morning that all 2,405 hotel rooms and suites at the Londoner Grand – formerly Sheraton Grand Macao – are now open and available ahead of the May Golden Week holiday.
The comprehensive renovation has been blamed for Sands China’s more subdued financial performance over the past 12 months given the substantial loss of room inventory.
The new-look Londoner Grand is targeted at the high-value premium mass segment, comprising a total of 1,500 suites and 905 standard rooms – down from more than 4,000 rooms previously.
In parent company Las Vegas Sands’ 1Q25 earnings call, Sands China CEO, President and Executive Director Grant Chum said the return of new suite product will be a game changer although it will take time for the full benefits to be realized.
“I think overall the focus will be ramping up the new product at Londoner,” Chum explained. “We now have the 2,405 rooms and suites in full service and you’ll see us leveraging the asset, the new product to drive new customer growth and obviously revenues and EBITDA, but the ramp up will take its course over the next 12 months. We’re still at the early stages of it. We only got the full complement of rooms in mid-April.
“As for our other properties, our intention is to maintain and grow them while the Londoner is ramping up so you will see that across Venetian, Parisian, Four Seasons and Sands and across all of the segments and price points, but the driver of our customer growth will be the Londoner over the next 6 to 12 months.”
Completion of the Londoner Grand upgrade also brings to an end any significant short-term investment into Sands China’s non-gaming assets, with a recent revamp of Venetian Arena also coming to an end late last year.
“I think we will continue with regular upgrades and renovations of our existing assets … but the major redevelopment and upgrading of The Londoner is largely complete,” Chum added, “We have a few more amenities to add and restaurants but from here on in you should expect that, yes, we will continue to reinvest back into the asset base because we need to keep up with the competition, but it will be regular renovation where we will only take modest [hotel] keys out at any one time.”