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Dr Wilfred Wong: Smart tables won’t replace gaming staff

Pierce Chan by Pierce Chan
Tue 4 Jun 2024 at 14:13
Dr Wilfred Wong: Smart tables won’t replace gaming staff

Dr Wilfred Wong at G2E Asia on Tuesday

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The Executive Vice Chairman of Sands China, Dr Wilfred Wong said Tuesday that the company’s deployment of smart gaming tables across its Macau casinos will not result in a reduction in staff but will instead enhance security and stability.

Like all six Macau concessionaires, Sands is in the process of rolling out smart gaming table technology across its gaming floors as it looks to boost efficiency post-pandemic. The company is the only one of the six utilizing Angel’s technology, with the other five opting for Walker Digital Table Systems.

In a brief discussion with media following the Opening Ceremony of G2E Asia at The Venetian Macao on Tuesday, Dr Wong said smart tables “will not reduce the number of employees” at Sands, with the intention instead being to “increase the company’s security and stability.”

He also revealed that the company’s progress in deploying smart tables is “very normal and we are ready for it”.

According to both Angel and WDTS, the benefits of smart gaming tables, which combine RFID technology with artificial intelligence, include everything from the ability to attribute gaming chip and provide more accurate player ratings to enhanced fraud detection, game speed and game complexity.

Macau’s Secretary for Economy and Finance, Lei Wai Nong, confirmed in March that the government had encouraged concessionaires to use smart gaming tables to aid in the calculation of foreigner betting turnover and revenue.

Police have also uncovered a number of instances of fake gaming chips being found on Macau’s casino floors, the most recent announced on 2 May when five mainland men were caught using fake chips to defraud a casino to the tune of HK$1.8 million.

The use of smart table technology is seen as a means of eliminating such behavior.

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Tags: artificial intelligenceG2E AsiaMacauRFIDSmart gaming tablesWilfred Wong
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Pierce Chan

Pierce Chan

With more than five years’ experience working as a journalist in Macau, Pierce is an experienced media operator with strong skills in news writing and editing. He previously worked with Exmoo, first as a reporter covering government, gaming and tourism-related stories, then as a Deputy Assignment Editor helping set the agenda of the day. Pierce is a graduate of the University of Macau.

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