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Crown Sydney unveils revamped casino floor amid challenging market conditions

Ben Blaschke by Ben Blaschke
Fri 2 Feb 2024 at 10:54
Crown Sydney unveils revamped casino floor amid challenging market conditions

The Crown Mahogany Casino at Crown Sydney

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Crown Sydney has unveiled a redesigned casino floor, describing the revamp as being in response to “guest feedback and changing market and tourism conditions.”

Having previously closed one of its two gaming rooms in August due to “macroeconomic challenges” and reduced its casino opening hours in November, Crown said the new look casino features a total of 74 gaming tables and 35 electronic table games, plus a brand-new, innovative outdoor gaming area, a private suite for eligible guests and a dedicated premium restaurant – all with floor to ceiling glass walls overlooking Sydney harbour. Eligible guests will still have access to additional table games in private Sky Salons on level 28.

Crown added that its Sydney casino remains one of the safest in the world following the implementation of gambling harm minimization and financial crime detection and prevention measures in recent months.

“The unveiling of our new casino experience, coupled with our significant investment in gambling harm minimization and financial crime prevention, sets a new standard here in Australia for safe gaming entertainment,” said Crown Sydney CEO Mark McWhinnie.

“We’ve created a world-class integrated resort with award-winning restaurants, an exceptional hotel and Australia’s first Forbes five star rated spa, and from today – a newly refreshed and redesigned casino.

“The recent updates to the casino are in response to feedback from our growing customer base, and we’re incredibly proud to have created an experience that is unique and exciting but also the safest place for gambling in New South Wales.

“Crown has invested millions of dollars in transforming our business – with significant investment in our guest experience, as well as gambling harm minimisation and financial crime prevention.”

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Tags: AustraliacasinoCrown SydneyGaming floorMark McWhinnie
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Ben Blaschke

Ben Blaschke

A former sports journalist in Sydney, Australia, Ben has been Managing Editor of Inside Asian Gaming since early 2016. He played a leading role in developing and launching IAG Breakfast Briefing in April 2017 and oversees as well as being a key contributor to all of IAG’s editorial pursuits.

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