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Former Resorts World Las Vegas analyst joins GLI

Newsdesk by Newsdesk
Wed 26 Apr 2023 at 11:47
Felix Lai named Customer Service Representative for GLI Asia
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Gaming Laboratories International (GLI) has announced former Resorts World Las Vegas analyst Alicia Monahan as its newest Client Services Executive, to be based in the company’s Las Vegas lab.

According to information from GLI, Monahan brings valuable operator, technical and change management experience to GLI, having recently served as Release and Deployment Manager for Resorts World Las Vegas where she directed several aspects of the property’s change management and project management processes.

She previously served as a Gaming Business Analyst for Resorts World Las Vegas and for Barona Resort and Casino, as well as an Application Technical Specialist III and Key Client Manager for Konami Gaming Inc.

“We are thrilled to welcome Alicia to the GLI Client Services team,” said GLI Chief Commercial Officer, Ian Hughes.

“Her diverse background in gaming – with her experience on the operator and supplier sides of the industry – will prove incredibly valuable to our clients as we share the insights of today and test our clients’ vision of tomorrow’s gaming experience.”

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The IAG Newsdesk team comprises some of the most experienced journalists in the Asian gaming industry. Offering a broad range of expertise, their decades of combined know-how spans multiple countries across a variety of topics.

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