Macau gaming concessionaire Sands China Ltd says it has completed a series of responsible gaming training sessions for Responsible Gaming Ambassadors from its table games department.
The initiative, in support of the government’s “Lost Control, Lose Family” responsible gaming campaign, saw two local organizations – the Youth Volunteers Association of Macau (AJVM) and the Macao Gaming Industry Employees Home Integrated Services Centre – facilitate sessions aimed at strengthening attendees’ responsible gaming knowledge.
According to Sands China, AJVM’s session focused on the topics of self-exclusion and third-party exclusion, including how to apply for self-exclusions using responsible gaming kiosks, and the eight preferable attitudes and behaviours related to responsible gaming.
The Macao Gaming Industry Employees Home Integrated Services Centre’s training focused on Macao’s casino entry ban regulations for gaming practitioners, helping staff understand the risks of gambling addiction and how it can affect family life by offering a glimpse into the experience of people with a gambling disorder.
“Sands China understands the importance of responsible gaming and remains dedicated to ensuring our team members have the knowledge and skills necessary to support each other, their family members and our guests,” said Andy Kobel, Senior Vice President of table games and gaming optimization for Sands China.
“We are grateful to the Youth Volunteers Association of Macau and the Gaming Industry Employees Home for their collaboration with us on this latest training effort as we continue working with local organisations to promote responsible gaming in the Macao community.”
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