• Subscribe
  • Magazines
  • About
  • Contact
  • Advertise
Thursday 31 July 2025
  • zh-hant 中文
  • ja 日本語
  • en English
IAG
Advertisement
  • Newsfeed
  • Mag Articles
  • Video
  • Opinion
  • Tags
  • Regional
    • Africa
    • Australia
    • Cambodia
    • China
    • CNMI
    • Europe
    • Hong Kong
    • India
    • Japan
    • Laos
    • Latin America
    • Malaysia
    • Macau
    • Nepal
    • New Zealand
    • North America
    • North Korea
    • Philippines
    • Russia
    • Singapore
    • South Korea
    • Sri Lanka
    • Thailand
    • UAE
    • Vietnam
  • Events
  • Contributors
  • SUBSCRIBE FREE
  • 中文
No Result
View All Result
IAG
  • Newsfeed
  • Mag Articles
  • Video
  • Opinion
  • Tags
  • Regional
    • Africa
    • Australia
    • Cambodia
    • China
    • CNMI
    • Europe
    • Hong Kong
    • India
    • Japan
    • Laos
    • Latin America
    • Malaysia
    • Macau
    • Nepal
    • New Zealand
    • North America
    • North Korea
    • Philippines
    • Russia
    • Singapore
    • South Korea
    • Sri Lanka
    • Thailand
    • UAE
    • Vietnam
  • Events
  • Contributors
  • SUBSCRIBE FREE
  • 中文
No Result
View All Result
IAG
No Result
View All Result

COVID-19 reiterates need for Macau’s gaming operators to focus on quality, not quantity: Grant Bowie

Ben Blaschke by Ben Blaschke
Wed 22 Apr 2020 at 05:14
Visitor arrivals up, GGR down in Macau’s October Golden Week on soft VIP
24
SHARES
548
VIEWS
Print Friendly, PDF & Email

MGM China CEO and Executive Director Grant Bowie says there has never been a better time for Macau’s concessionaires to refocus their energies on quality over quantity as they prepare for a post-COVID recovery.

His comments reference growing tensions between Macau locals and tourists in recent years due to the growing number of arrivals, which numbered a record 39.4 million in 2019.

While border restrictions implemented in response to COVID-19 have since seen visitor numbers fall to a trickle, Bowie said old problems would only resurface in time if operators don’t work to adjust their customer strategies.

“I think we’ve got to because with any tourism destination, there is always this amazing relationship between the local population and the tourists, and we see it over and over again where the tension gets to breaking point and then the local population feels they’ve lost their quality of life,” he said during Inside Asian Gaming’s inaugural GAME online event on Tuesday.

“There has certainly been a lot of conversation that all of the shuttle buses have done that.

“I think the bigger challenge is that a destination can only be truly successful when they focus on quality rather than quantity, because quantity creates too much tension in terms of the distribution network. So if there is anything that comes out of this, I would hope it is that we just reaffirm the quality of the Macau destination and the quality that we can produce.”

Bowie noted that an influx as large as 39 million visitors would create tension, leaving operators with a need to determine what a more sustainable volume might look like in terms of “high value, quality customers.

“That’s the debate we need to have,” he said. “If we get down that pathway then the issues we have seen in the past of transportation, connectivity and tension between the local population and tourists will be significantly reduced.

“It’s a pricing model rather than just a volume model.”

RelatedPosts

Macau’s DICJ says closure of satellite casino Grandview complete

Macau’s DICJ says closure of satellite casino Grandview complete

Thu 31 Jul 2025 at 15:22
SJM operating entity announces name change

IAG names Grand Lisboa Palace Resort Macau as venue and SJM Resorts S.A. as Venue Sponsor for 2025 Power 50 Black Tie Gala Dinner

Thu 31 Jul 2025 at 14:50
IAG to launch weekly “The IAG Live Streaming Show” starting this Friday 25 July

Don’t miss Episode 2 of The IAG Live Streaming Show this Friday at 10am

Thu 31 Jul 2025 at 06:43
Inside Asian Gaming names MGM as Venue Sponsor for 2023 Asian Gaming Power 50 Black Tie Gala Dinner

MGM Macau launches new villas, high-end Alpha Club gaming space in response to evolving customer base

Thu 31 Jul 2025 at 06:38
Load More
Tags: covid-19Grant BowieMacauMGM Chinatourismvisitor arrivals
Share11Share2
Ben Blaschke

Ben Blaschke

A former sports journalist in Sydney, Australia, Ben has been Managing Editor of Inside Asian Gaming since early 2016. He played a leading role in developing and launching IAG Breakfast Briefing in April 2017 and oversees as well as being a key contributor to all of IAG’s editorial pursuits.

Current Issue

Editorial – Better late than never

Editorial – Better late than never

by Ben Blaschke
Thu 31 Jul 2025 at 07:13

Inside Asian Gaming has in recent weeks been hearing increasing chatter around a possible move by Vietnamese authorities to introduce...

Angel’s Yasushi Shigeta

Angel’s Yasushi Shigeta

by Ben Blaschke
Thu 31 Jul 2025 at 07:08

Yasushi Shigeta, Chairman and owner of one of the world’s largest gaming industry suppliers, Angel Group, sits down with Inside...

The Magic Number

The Magic Number

by David Bonnet
Thu 31 Jul 2025 at 06:41

In this in-depth deep dive into the evolution of the Asian gaming landscape, David Bonnet argues that many regional jurisdictions...

Rashid Suliman – A road well traveled

Rashid Suliman – A road well traveled

by Ben Blaschke
Thu 31 Jul 2025 at 02:45

Rashid Suliman, Vice President of Global Gaming Asia-Pacific for casino solutions provider TransAct Technologies, provides some insight into his unique...

Evolution Asia
Your browser does not support HTML5 video.
Aristocrat
GLI
Nustar
SABA
Mindslot
Solaire
Hann
Tecnet
NWR
Jumbo
568Win

Related Posts

Macau’s DICJ says closure of satellite casino Grandview complete

Macau’s DICJ says closure of satellite casino Grandview complete

by Pierce Chan
Thu 31 Jul 2025 at 15:22

Macau’s gaming regulator, the Gaming Inspection and Coordination Bureau (DICJ) confirmed Thursday that satellite casino Grandview had shuttered its doors and the property cleared in accordance with the law. SJM, which announced in June that it would close all of...

SJM operating entity announces name change

IAG names Grand Lisboa Palace Resort Macau as venue and SJM Resorts S.A. as Venue Sponsor for 2025 Power 50 Black Tie Gala Dinner

by Newsdesk
Thu 31 Jul 2025 at 14:50

Leading B2B gaming industry media brand Inside Asian Gaming is thrilled to announce Grand Lisboa Palace Resort Macau, in the Macau entertainment hub of Cotai, as the venue for the 18th Asian Gaming Power 50 Black Tie Gala Dinner on Friday 7...

Invitational NUSTAR Golf Tournament 2025 attracts 120 players

Invitational NUSTAR Golf Tournament 2025 attracts 120 players

by Newsdesk
Thu 31 Jul 2025 at 11:37

Cebu’s NUSTAR Resort & Casino has hosted its NUSTAR Golf Tournament 2025, attracting more than 120 players at the scenic Alta Vista Golf and Country Club on 25 July 25 for a full day of competitive play. The tournament gathered...

IAG to launch weekly “The IAG Live Streaming Show” starting this Friday 25 July

Don’t miss Episode 2 of The IAG Live Streaming Show this Friday at 10am

by Newsdesk
Thu 31 Jul 2025 at 06:43

Inside Asian Gaming’s new weekly production, The IAG Live Streaming Show, will return this Friday 1 August at 10am Macau time. Episode 1 of The IAG Live Streaming Show was broadcast last Friday 25 July 2025, representing an evolution of “On the...

Your browser does not support the video tag.


IAG

© 2005-2025
Inside Asian Gaming.
All rights reserved.

  • SUBSCRIBE FREE
  • NEWSFEED
  • MAG ARTICLES
  • VIDEO
  • OPINION
  • TAGS
  • REGIONAL
  • EVENTS
  • CONSULTING
  • CONTRIBUTORS
  • MAGAZINES
  • ABOUT
  • CONTACT
  • ADVERTISE
  • 中文

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • 中文
  • Subscribe
  • Newsfeed
  • Mag Articles
  • Video
  • Opinion
  • Tags
  • Regional
  • Events
  • Contributors
  • Magazines
  • Advertise
  • Contact
  • About
  • Home for G2E Asia

© 2005-2025
Inside Asian Gaming.
All rights reserved.

  • 中文
  • English