Responsive and Responsible
The GSA is supporting technology’s contribution to ethical gaming
Technological development has affected not only consumer products on the casino floor and the front and back of house systems that control and monitor them. It has also affected the way that casinos and regulators implement responsible gaming policies. For example, in the online gaming market, technology can be used for age and identity verification purposes or to limit a player’s spend in any one session or any one calendar period. In the bricks and mortar casino market, general messages regarding responsible gaming can also be communicated from the regulator and/or the operator to the player via slot game screens. The technology that enables this interface is the standard communication protocol.
“Over the past few years, several new technology-based responsible gaming services have emerged around the world,” says Peter DeRaedt of the Gaming Standards Association.
“The GSA recognises the emergence of a new technology impacting on gambling revenue, and has taken a lead role in establishing a dialogue aimed at articulating a standard communication protocol. GSA is collaborating with the industry to ensure that any messages needed to support the development of such responsible gaming initiatives are part of the standard,” he adds.
